Privacy Policy

Introduction
In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (General Data Protection Regulation or GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform users that personal data collected through this website will be treated in accordance with the principles of transparency, lawfulness and minimization.

Data controller
The data controller is FIXYPET S.L. with CIF B19807080, and address at C/Ramón y Cajal 5, Office 2, 28108 Alcobendas, Spain.

For any questions about the processing of your personal data or to exercise your rights, you can contact us by e-mail: info@fixypet.com.

Purpose of data processing
The personal data we collect is used for the following purposes:

Provide access to the contents of the website and manage user requests.
To record visits (IP addresses, browser data, country, page accessed, etc.) for statistical and security purposes.
Send commercial communications related to our products and services, provided that we have the user’s prior consent.

In case you complete one of the forms on the website, we will ask you for personal data that will be processed only for the purposes described in the form.

Legitimacy for processing
The processing of data is based on the consent given by users by accepting this privacy policy, in compliance with a legal obligation or in the execution of a contract or pre-contract where applicable.

Recipients and transfers
Personal data will not be disclosed to third parties except in cases where there is a legal obligation or when necessary for the provision of contracted services, such as cloud services. In these cases, it will be ensured that international data transfers (outside the European Economic Area) comply with the requirements established by the regulations, such as the existence of an adequacy decision or adequate safeguards.

Data retention period
The data will be kept for the time necessary to fulfill the purposes for which they were collected and as long as the user’s consent remains valid. In any case, the data will be kept at least for the periods established by the applicable legislation.

Rights of interested parties
Users have the right to:

Access your personal data and request a copy of it.
Rectify any inaccurate or incomplete data.
Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
Request the limitation of the processing of your data in certain circumstances.
Oppose the processing of your data when the processing is based on legitimate interest or direct marketing.
Request the portability of your personal data in a structured, commonly used and machine-readable format.
Withdraw the consent given at any time.

To exercise any of these rights, the user may send his/her request through the following means:

E-mail: info@fixypet.com
Postal address: C/Ramón y Cajal 5, Office 2 (28108) Alcobendas, Spain.

It will be necessary to attach a copy of the ID card or other document proving the applicant’s identity.

Truthfulness and updating of data
The user undertakes to provide truthful, complete and updated data, and not to enter data of third parties without their consent. The user shall be liable for any damages that may result from the breach of this obligation.

Data security
FIXY has implemented the necessary technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, unauthorized access or processing. However, users should be aware that Internet security measures are not foolproof.

Minors
FIXY prohibits the use of its website by minors under fourteen (14) years of age without the express consent of their parents or guardians. Under no circumstances may minors provide information that could identify other members of their family.

Use of third party features and plug-ins
This website may incorporate features and plug-ins provided by third parties for various purposes, such as:

Third-party web analytics.
Maps provided by third parties.
Playback of third-party videos.
Sharing of content in social networks.
Buttons such as “like”, “share” or “+1”.
The use of these add-ons involves the establishment of a direct connection between the user’s browser and the servers controlled by the third party, which allows the download and execution of the requested functions.
It is important to note that these third parties may collect information about user navigation on the website for targeted advertising or analysis purposes.

Use of Google Analytics
This website integrates Google Analytics functions provided by Google Inc. to understand how users interact with our site. Google Analytics uses cookies to collect anonymous information about site usage, such as the user’s IP address, and to compile statistics that allow us to improve our services.

You can find more details about the Google Analytics privacy policy at the following link: https://www.google.com/analytics/learn/privacy.html?hl=es By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Use of other functions provided by Google, Inc. This website may also incorporate other functions provided by Google Inc. such as YouTube videos, Google Maps, and Google social buttons (+1, share, etc.).

By using these functions, the user’s browser establishes a direct connection to Google’s servers, which allows Google to collect data such as the user’s IP address and activity on the site. Google also uses persistent cookies and local storage to manage this functionality and deliver personalized ads based on user interests.

You can learn more about Google’s privacy policy at https://www.google.com/policies/privacy/.

Modifications to the Privacy Policy
FIXY reserves the right to modify this privacy policy at any time. Modifications will be duly posted on this website, and users are encouraged to review this policy periodically.