Shipping and Returns Policy

Home delivery

Spain – Peninsula
Free shipping for orders over 29,90 €.
Shipping costs: 4,90 € for orders under 29,90 €.
Estimated delivery: 2-4 working days.

Spain – Balearic Islands, Ceuta and Melilla
Free shipping for orders over 38,90 €.
Shipping costs: 5,90 € for orders under 38,90 €.
Estimated delivery: 3-6 working days.

Spain – Canary Islands
Free shipping for orders over 38,90 €.
Shipping costs: 6,90 € for orders under 38,90 €.
Estimated delivery: 3-6 working days.

Rest of Europe
Free shipping for orders over 39,90 €.
Shipping costs: 6,90 € for orders under 39,90 €.
Estimated delivery: 3-6 working days.

United States – Canada
Free shipping on orders over $44.50.
Shipping: $9.90 for orders under $44.50.
Estimated delivery: 5-8 business days.

LATAM
Free shipping on orders over $39.90.
Shipping costs: $9.90 for orders under $39.90.
Estimated delivery: 6-10 business days.

____________________________________________________________________________________

Returns and exchanges

You have 14 days from the date of shipment to return your purchase at FIXY, as long as the item remains unopened and in its original condition. Restrictions and exceptions apply (see return policy).

Once the product is received in our offices, the estimated time for reimbursement will be 5-14 days.

Spain – Peninsula
Returns at collection point: Free of charge.
Premium returns (home delivery): 4,90 €.

Spain – Balearic Islands, Ceuta and Melilla
Returns at collection point: 4,90 €.
Premium returns (home delivery): 5,90 €.

Spain – Canary Islands
Returns at collection point: 6,90 €.
Premium returns (home delivery): 8,90 €.

Rest of Europe
Returns at collection point: 8,90 €.